Tuesday, December 23, 2008

In Defense of Teams

Ralph Waldo Emerson wrote, "No member of a crew is praised for the rugged individuality of his rowing." Is the assault on teamwork not as new as it seems, or are people simply tired of being randomly clumped together and expected to perform well together?

Echoing Emerson's words, Taylor Ellwood of imagineyourreality.com explains, "We live in a culture which emphasizes the rugged individual over the group dynamic. Also many models of business are focused on beating competitors instead of trying to collaborate with them. Team work can win, when you can show everyone involved what the benefit is."

In a recent opinion poll 61% of respondents said they preferred to work alone versus the 39% who preferred working with a team. One respondent seemed to sum up the feeling, "I hate working with teams. I feel stifled and controlled." In fact 52% of those asked agreed with that exact statement.

Les DeGroff participated in a LinkedIn Answers discussion and confessed, "I have a very cynical attitude about the ways management and "leaders" abuse the ideas of team work, lots of so called team efforts are hijacked by other models of people control." An emerging theme, he believes "organizational internal competitions dilute the stated values." Many witness the antithesis of teamwork in the office. They experience "alternatives like "gang work", "clan work", "members of the club work", "rigid pyramid" and even "kick the cat" work styles" which get mislabeled as teams. Seems like a good time to reference lipstick wearing pigs. A team isn't a team just because you call it one.

So what's going on? Aren't teams supposed to make things better? Certainly we're a society that values rugged individuality. We are also a melting pot of diversity, even if as teenagers we all dressed alike. Teams are supposed to energize, uplift and inspire, not antagonize, cause rifts and tire. They should be an additive, a strategic way of getting better results faster. So why all the eye rolling? Could it be a learning issue?

Kare Anderson, CEO of Say it Better Center, LLC movingfrommetowe.com/about/ thinks, "Often it is because we were not taught how to be MVP team players." It's not always easy for people to find common ground, particularly when they seem to be at such odds with each other. To then be thrust onto a team, or committee or commission and hope for great results is unrealistic and wasteful. Sure, everyone expects people to act professionally, but that alone does not assure success. Anderson reminds us to, "choose the right team mates so the right talents or other resources are in the team to get the top goal done, enable people to use their best talents more often, and to agree on rules of engagement (how we will work together and a timetable)." She goes on to say, it's important to "work well with people extremely different than us" because they are "often the most valuable people with whom to work."

So why the distaste if not pure anxiety over teams? James Beeler, Owner of Acquired Consulting offered the notion that "teams are not laid off, fired, or any other of the non-employment terms. It has nothing to do with the individual, but working hard, producing for the team, then handed a pink slip might serve a spoonful of bitterness." Although in the current economy, stories of entire teams being released are becoming more common, the point still stands. In the workplace people are asked to balance the needs of the team with an almost servant leadership mentality, putting the teams needs before their own. This is natural to social humans. The pachyderm was seldom brought down by a single caveman's spear. Unfortunately it is unnatural in many modern workplaces where people feel uneasy or even threatened. Their greatest priority becomes looking out for themselves, not each other. This often has detrimental effects. Just as teams properly focused and lead can perform at a higher level, those in disarray can fragment, falter and fail with alarming speed.

Good teamwork is a combination of good leadership and good followership. Two distinctly different disciples that for all the educational programs out there are so infrequently learned by people. Writing, for example, requires both. Many people think of writing is a solitary exercise and part of it is. Creating words across a blank page or screen in the late hours of the night can be a very personal, sometimes painful, often spiritual experience. But then comes dawn and the work needs to see the light of the day if it is to have any impact on the world. Screenwriting is one of the most collaborative types of writing. It begins with an idea and a blank page and ends when the final credits roll. The moments in between are dotted with arguments, concessions, rework, inspiration, flashes of greatness and flashes of doubt. Success from page to screen takes a team, actually multiple teams, all focused on a vision. It starts with the writer, evolves into the director's vision, is interpreted by the actors and is captured by an assortment of technicians.

Perhaps now more than ever we need to reexamine teams and the role we play on them. Casey Stengel said, "Getting' good players is easy. Getting' 'em to play together is the hard part." Teams need leadership and sometimes that leadership comes from within. Norman Shidle observed, "A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of others."

Teamwork isn't forever, but when the right elements of leadership, followership and collaboration come together, there is artistry to the results.What do you think? Share your thoughts on my new blog The Teamwork Project.

3 comments:

KareAnderson said...

Not "just" because you quote me, I found your post illuminating especially the teamwork example of screenwriting.

Sometimes, however, I think teamwork can be "forever" - if the team turns into a tribe with a strong sense of belonging.

Then, to evolve, that tribe must face the inevitable Us vs. Them attitude.

From research, including that discussed in the book, The Big Sort, a counter-intuitive behavior sets in.

To retain the feeling of belonging, those in the tribe tend to espouse more extreme variations of the tribe's core beliefs, leading to more partisanship and friction amongst tribes.

For follow-up insights into the behavioral traits that attract smarter support sooner, read
http://sayitbetter.typepad.com/say_it_better/2008/12/be-the-kind-of.html

- another avid fan of The Teamwork Project

Bim Admin said...

Thanks Kare,

I do think tribes are a variation of a team, to be sure. With that said, one (of many) problems teams sometimes face is how to disband honorably and effectively.

How often have people been part of a great team (rare it seems) only to then have it simply fade away. No leverage, recognition, or even reunion...just lost to the abyss.

Pietro Polsinelli said...

I enjoyed finding someone who is "defending the cause". I'm doing that too by producing a software called "Teamwork" (see http://www.twproject.com) and I would be happy to give you a free license ( write me here: http://www.twproject.com/contacts.page) so you can check it out.